1. Information We Collect
Information You Provide
- Account information: Name, email address, and password when you create an account
- Profile information: Organization name, job title, and other optional profile details
- User content: Test cases, test runs, configurations, and other content you create within OneTest
- Payment information: Billing details processed securely via our payment provider (we do not store raw card numbers)
- Communications: Messages you send to our support team
Information Collected Automatically
- Usage data: Pages visited, features used, and actions taken within the Service
- Log data: IP address, browser type, operating system, and timestamps
- Cookies and similar technologies: We use cookies to maintain sessions, remember preferences, and analyze usage
Information from Third Parties
- Authentication providers: If you sign in via a third-party identity provider (e.g., Google, GitHub), we receive basic profile information
- Integrations: When you connect third-party tools, we receive data necessary to enable that integration
2. How We Use Your Information
We use the information we collect to:- Provide, maintain, and improve the Service
- Process transactions and send related communications
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
AI Processing
When you use AI features, your test data and prompts are processed by our AI infrastructure. We do not use your content to train third-party AI models without your explicit consent.3. How We Share Your Information
We do not sell your personal information. We may share your information with:- Service providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing, email delivery)
- Team members: Other users in your organization who have been granted access to the same workspace
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
- With your consent: For any other purpose with your explicit consent
4. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for up to 90 days for backup and legal compliance purposes, after which it is permanently deleted.5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.6. Your Rights
Depending on your location, you may have the right to:- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain types of processing
- Withdrawal of consent: Withdraw consent at any time where processing is based on consent
7. Cookies
We use essential cookies for session management and optional analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.8. Children’s Privacy
The Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: Email: artem@onetest.aiWebsite: https://onetest.ai